Google Operations Center (GOC) has appointed Reeti Dubey as the Head of Human Resources for its India operations, effective March 2025. This strategic move underscores GOC’s commitment to enhancing its human resources initiatives in the region.
About Google Operations Center
GOC’s Mission and Operations
GOC partners with Google to provide support to their users and customers, focusing on delivering knowledgeable assistance, troubleshooting product issues, and offering around-the-clock advertiser support. GOC operates across various locations in India, including Karnataka, Haryana, Delhi, Telangana, and Maharashtra.
Reeti Dubey’s Professional Journey
Reeti Dubey brings nearly two decades of diverse experience in human resources leadership to her new role at GOC. Before her appointment as head of HR, Google Operations Center, Reeti has been associated with NatWest Group, where she served as Senior Director – HR Business Partner. During her tenure, she oversaw HR initiatives for customer franchises, financial crime, and fraud prevention operations in India. Her career also includes significant roles at Tech Mahindra and Gi Group, highlighting her extensive expertise in HR strategy, talent management, and organizational design.
Educational Qualifications and Recognitions
Academic Background and Achievements
Dubey holds a Post Graduate Diploma in Business Administration from Symbiosis, Pune, and a Bachelor of Information Systems (Hons) from Guru Gobind Singh Indraprastha University. Her professional achievements have been recognized by prominent industry platforms; she has been honored as a 40 Under 40 HR Leader by both The Economic Times and BW Businessworld.
Strategic Implications of the Appointment
Dubey’s appointment wil to strengthen GOC’s HR strategies, fostering a culture that aligns with the organization’s mission to provide exceptional support to Google users and customers. Her extensive experience in HR leadership positions her well to drive initiatives that will enhance employee engagement and operational excellence within GOC.
This leadership change reflects GOC’s dedication to investing in experienced professionals to lead their human resources functions, ensuring the organization continues to meet the evolving needs of its workforce and the customers they serve.
On behalf of hrostrum.com, we extend our hearty congratulations to Reeti Dubey on this significant achievement. We wish her great success in driving impactful HR strategies at Google Operations Center.
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